Courier Collection Request

Please complete the form below for courier collection.

Would you like to Insure your parcel
Value of item to be insured while in transit

How to pack a laptop for shipping

· Prepare the laptop for courier collection.

· Take photos of the laptop from all sides and send to ship@laptopmechanic.co.za

· Place the laptop in its original padded box

· Fill empty spaces with cushioning materials, such as packing peanuts.

· or use bubble wrap to securely rap the laptop.

· Pack all additional components separately.

· Seal the box with adhesive tape.

· You can also ask the courier to add a warning label saying “Fragile” or “Handle with
care” on the box.

Parcel Tracking

Use your Waybill number 

To track your parcel Click Here

Courier Collection

Return Goods

  1. All goods return must be in their original packaging, not damaged in any way, with warranty seal intact and in a working and resalable condition. For laptop screens returned by customer intended for credit, they must be in their original condition. i.e. with all plastic protectors in place; free of rusts, tape residue, scratches and finger marks on all surfaces; mounting brackets/plates and external circuit boards must be in their original position and not bent in any way.
  2. No goods returned after 30 days from the date of departure from Laptop Mechanic’s premise will be accepted.
  3. Laptop Mechanic is entitled to charge a handling fee of up to 15% (fifteen) on the invoice of the goods returned or of canceled order.
  4. No shipping fee and the delivery cost will be credited or refunded.
  5. All shipping fee and delivery cost spend on the returning of goods shall be the responsibility of the customer.
  6. Laptop Mechanic reserve the right to reject any goods return without providing reason of refusal.