Shipping Instructions

How to safely ship your laptop to us for repair. Follow these steps.

Packaging Instructions

  1. Power off the laptop completely (not sleep mode)
  2. Remove the battery if removable
  3. Wrap laptop in anti-static bubble wrap
  4. Place in a sturdy box with foam padding
  5. Fill all gaps — laptop should not move inside box
  6. Include charger and any accessories
  7. Seal box with strong packaging tape

Shipping Options

  • Use any courier — we recommend The Courier Guy
  • Insure the package for its full value
  • Get proof of posting / tracking number
  • Email tracking number to info@laptopmechanic.co.za

Shipping Address

Laptop Mechanic
[Your Shipping Address]
Pretoria, South Africa

Important Notes

  • Do NOT ship without insurance
  • Remove hard drive if it contains sensitive data (optional)
  • Include your return shipping address

Ready to ship your laptop?

Complete the form below and we'll prepare your repair job.

Submit Request ↓

Request Service

Only needed if we need to access your system
Your information is safe with us. We'll only use it to respond to your request and will never share it with third parties.